Privacy Policy

Last updated: August 1, 2026

Here 2 Clean LLC respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Here 2 Clean LLC collects, uses, stores, and shares information when you visit our website, submit a service request, complete an online form, respond to one of our advertisements, or communicate with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Property or service address
  • Building type and number of units
  • Requested cleaning services
  • Preferred cleaning frequency
  • Requested service date or timeframe
  • Information included in messages, quote requests, or contact forms
  • Company, property-management company, condominium association, or HOA information
  • Any other information you choose to provide

When you use our website, certain information may also be collected automatically, including:

  • IP address
  • Browser and device type
  • Pages visited
  • Date and time of visits
  • Referring website or advertisement
  • General location information
  • Cookie and analytics data

2. How We Collect Information

We may collect information through:

  • Our website contact and quote-request forms
  • Telephone calls, text messages, and emails
  • Facebook and Instagram instant lead forms
  • Online advertisements
  • Website cookies and analytics tools
  • In-person walkthroughs, estimates, and service appointments
  • Customer inquiries and referrals

When you submit information through a Facebook or Instagram lead form, Meta may also collect and process your information according to Meta’s own privacy policy and terms.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and service inquiries
  • Prepare estimates and proposals
  • Schedule walkthroughs and cleaning services
  • Contact you regarding your requested service
  • Provide customer service
  • Confirm, reschedule, or follow up on appointments
  • Maintain customer and business records
  • Improve our website, advertising, and services
  • Measure the performance of our advertising campaigns
  • Prevent fraud, misuse, or security issues
  • Meet legal, insurance, accounting, and regulatory requirements

We may contact you by telephone, email, or text message regarding an inquiry or service request you submitted.

Submitting a form does not obligate you to purchase services.

4. Text Messages and Telephone Communications

When you provide your telephone number and submit a service inquiry, you authorize Here 2 Clean LLC to contact you regarding that inquiry by telephone or text message.

Message and data rates may apply.

We do not use your consent to receive text messages as a condition of purchasing services. You may ask us to stop sending text messages at any time by replying STOP or contacting us directly.

We do not sell or provide telephone numbers to third parties for their independent marketing purposes.

5. Facebook and Instagram Lead Forms

Here 2 Clean LLC may use lead advertisements and instant forms provided by Meta Platforms, including Facebook and Instagram.

When you complete one of these forms, we may receive information such as your:

  • Name
  • Email address
  • Phone number
  • Property information
  • Service needs
  • Preferred contact method
  • Requested service timeframe

We use this information to respond to your request, determine whether we can provide the requested service, prepare an estimate, and follow up regarding cleaning services.

Information submitted through Meta is also subject to Meta’s own privacy practices.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Make the website function properly
  • Remember privacy and cookie preferences
  • Understand how visitors use the website
  • Measure website traffic
  • Improve website performance
  • Measure advertising results

We use CookieYes to manage cookie-consent preferences.

Depending on your consent choices, our website may also use services provided by companies such as Google or Meta for analytics, advertising measurement, and website functionality.

You can manage your cookie preferences through the cookie banner displayed on our website. You may also disable cookies through your browser settings, although some website features may not function correctly.

7. Analytics and Advertising

We may use third-party tools such as Google Analytics, Google Site Kit, Meta Business Tools, or similar services to understand website traffic and advertising performance.

These services may collect information through cookies, pixels, device identifiers, or similar technologies.

The information may include:

  • Pages viewed
  • Links clicked
  • Approximate location
  • Browser or device information
  • Interactions with advertisements
  • Whether a visitor submitted a form or completed another website action

These providers process information according to their own privacy policies.

8. How We Share Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when reasonably necessary to operate our business, including:

  • Website hosting providers
  • Website form providers
  • Email and communication services
  • Scheduling or customer-management services
  • Analytics and advertising platforms
  • Payment-processing services
  • Accounting, legal, insurance, or professional advisers
  • Contractors or service providers involved in fulfilling a requested service

These parties are permitted to use information only as necessary to perform services for us or as allowed by law.

We may also disclose information when required to:

  • Comply with a law, subpoena, court order, or government request
  • Protect our legal rights or property
  • Investigate fraud, misuse, or security concerns
  • Protect the safety of customers, employees, contractors, or others
  • Complete a sale, transfer, merger, or restructuring of the business

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain business and tax records
  • Handle disputes or complaints
  • Meet insurance, contractual, or legal obligations
  • Maintain records of customers and prior estimates

Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of.

10. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no website, email system, online form, or electronic-storage method can be guaranteed to be completely secure.

The Federal Trade Commission recommends that businesses collect only the information they need, protect the information they retain, dispose of it securely, and prepare for possible security incidents.

11. Your Privacy Choices

You may contact us to:

  • Ask what personal information we have about you
  • Correct inaccurate information
  • Request deletion of information, when legally permitted
  • Withdraw permission for future marketing communications
  • Ask us to stop contacting you
  • Ask questions about our privacy practices

We may need to retain certain records when required for legal, accounting, tax, insurance, fraud-prevention, or contractual purposes.

To unsubscribe from marketing emails, use the unsubscribe option included in the message or contact us directly.

To stop text messages, reply STOP.

12. Children’s Privacy

Our website and services are intended for adults seeking residential, commercial, property-management, or condominium cleaning services.

We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.

Federal children’s privacy requirements apply to websites directed toward children under 13 or businesses that knowingly collect information from them.

13. Third-Party Websites

Our website may contain links to third-party websites, including social-media platforms, review websites, payment providers, or other services.

We are not responsible for the privacy practices, security, or content of websites operated by other organizations.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website tools, advertising platforms, or legal requirements change.

The revised version will be posted on this page with an updated “Last updated” date.

15. Contact Us

For questions or requests related to this Privacy Policy, contact:

Here 2 Clean LLC
Chicago, Illinois
Phone: (312) 625-0807
Email: [email protected]
Website: here2clean-llc.com